Returns & Exchanges

At My Hair and Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team with your order number and the details of the items you wish to return to receive a Return Authorization Code.

2

Prepare Your Package

Securely pack the items in their original, unopened packaging, ensuring that all seals remain intact to qualify for a refund due to hygiene regulations.

3

Ship the Items

Affix the provided return label to your package and drop it off at your nearest authorized shipping carrier location, keeping a copy of your tracking number.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing